Return Exchange Policy

Return Exchange Policy

Our exchange policy is governed subject to the following terms & conditions

  • All the products purchased from Code Clothing can be exchanged within 14days of purchase only provided that:
  • The item(s) is faulty, damaged, or defective at the time of delivery.
  • The item(s) does not match the original specifications of the product or is found to be not the same as you had actually purchased.
  • It is mandatory to notify us within the stipulated time of 3 days of delivery by writing at (Email) or by calling at (Number) about the return of the product.
  • In case you have some contradiction/ dispute; then, all our Code Clothing are out to serve you by arbitrating amicably on a fair basis.
  • It is obligatory to email photographic evidence of the defective item, within 14 days of purchase before any claims can be processed.
  • Replacement of all the items will be made provided the defected/faulty/damaged item is shipped back.

Limitations

Standing to the undermentioned conditions, the support return & exchange policy is not applicable:

  • Exchange request is made outside the specified time frame.
  • The product is damaged because of use.
  • The product has been tampered with.
  • Anything is missing from the package including price tags, labels, original packing, freebies, and accessories.
  • Undergarments cannot be exchanged or returned without the original packaging, except for tops and bodysuits.
  • Packs of products (containing more than one item) are considered to be one item, so their packaging may not be opened and they may not be returned partially or individually.
  • Fragrances and accessories can only be exchanged if delivered damaged.

HOW CAN I FILE A COMPLAINT ABOUT A STORE?

HOW CAN I SUGGEST IMPROVEMENTS?

  • You can send us your suggestions using all the contact mediums mentioned above. We would be happy to receive your comments and suggestions.

TERMS & CONDITIONS

Introduction:

The content of the pages of this website is for your general information and use only. The website allows you to browse, select and purchase Clothing and Accessories ("Goods" or "Products" or "Services"). It is subject to change without notice. Please read the terms and conditions listed below carefully as they may contain important information relevant to you.

Typographical Error:

We endeavor to make every piece of information as accurate as possible. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed. We reserve the right to make changes to the Information on this website, or to services described therein, or update such information at any time without notice.

Shipping time:

  • Orders in Pakistan will be delivered within 3-4 working days.

Trademarks and Copyrights:

  • All intellectual property rights, whether registered or unregistered, on the website, information content on the website and all the website design, including, but not limited to text, graphics, software, and their selection and arrangement, and all software compilations, underlying source code, and software shall remain our property. The entire contents of the website also are protected by copyright as a collective work under Pakistani copyright laws and international conventions. All rights are reserved.

Customer protection:

  • Your personal information is confidential. We do not rent, sell, barter, or trade email addresses. When you place an order with us, we collect your name, address, telephone number, credit card information, and your email address. We use this information to fulfill your order and to communicate with you about your order. All your information is kept confidential and will not be disclosed to anybody unless ordered by government authorities.

 Privacy Policy

  • Thank you for accessing our website. We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy. This Privacy Policy explains how we collect, use, and (under certain conditions) disclose your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.

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